Data Privacy Policy

September 2025

Nina Interiors Ltd (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our business, including through our website.

If you have any questions about this policy, please contact us at:

Nina Interiors Ltd
17 Jinja Road, Kampala
P.O. BOX 135720
Email: info@ninainteriors.co.ug
Phone: +256312262453/4
  1. Information We Collect and How We Use It

The table below outlines the categories of personal data we collect, the purposes for processing, and the legal basis we rely on.

Purpose

Data Collected

Legal Basis for Processing

Enquiries & Contact

Name, email address, phone number, and the content of your message.

Legitimate Interests: It is necessary to process your data to respond to your inquiries and provide the service you expect.

Email Marketing

Name, email address.

Consent: You have given your active, explicit consent to receive marketing communications.

Processing Payments & Orders

Name, email address, billing/shipping address, payment information.

Contractual Necessity: This information is necessary to fulfill our contract with you (e.g., process your payment and deliver your order).

Website Functionality

Website activity collected through cookies (e.g., items in a shopping cart, login session).

Legitimate Interests: It is necessary for us to store this information to deliver core website functionality that you expect.

Website Analytics

Anonymous data about website usage (e.g., pages visited, duration of visit) collected via cookies.

Legitimate Interests: We have a legitimate interest in analysing how our website is used to improve our services and user experience. This data is anonymized.

  1. How We Share Your Data

We respect your privacy and will not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

With Your Consent: We may share your data with a named third party if you have provided us with your explicit consent to do so.

Service Providers: We engage trusted third-party companies (e.g., payment processors, shipping carriers) to perform functions on our behalf. These providers are only given the data necessary to perform their services and are contractually obligated to protect it.

Legal Obligation: We may disclose your information if required to do so by law or in response to a valid legal request.

  1. Data Retention

We adhere to the principles of data minimization and storage limitation. We will only retain your personal information for as long as is necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

For data held based on your consent, such as marketing lists, we will seek to renew your consent at least every three (3) years.

  1. Your Data Protection Rights

You have the following rights regarding your personal data:

  1. Access: You can request a copy of the personal data we hold about you.
  2. Rectification: You can ask us to correct inaccurate or incomplete data.
  • Erasure: You can request that we delete your personal data.
  1. Withdraw Consent: Where we rely on your consent, you can withdraw it at any time. We have made this easy by including ‘unsubscribe’ links in all our marketing emails.
  2. Restrict Processing: You can request that we temporarily or permanently stop processing all or some of your personal data.
  3. Lodge a Complaint: You have the right to file a complaint with the relevant data protection authority in Uganda.

To exercise any of these rights, please contact us using the details provided above.

  1. Cookies and Tracking

We use cookies (small text files stored on your device) to ensure our website functions correctly and to understand how visitors use it.

Essential Cookies: These are necessary for core website functions, like remembering your login session or items in your shopping cart.

Analytics Cookies: We use Google Analytics to collect anonymous information about website usage. This helps us understand trends and improve our site. The data collected is not personally identifiable. You can learn more about Google’s practices by viewing their Privacy Policy at: http://www.google.com/privacypolicy.html.

You can manage your cookie preferences through your browser settings.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website with a revised “Last Updated” date. If we make changes that materially reduce your rights, we will notify you using the contact information we have for you.